Tuesday, June 29, 2010

Best Store Ever.


I just have to rant a little bit about how amazing Foto Care is.

In NYC there are several camera super stores we are all a little guilty of patronizing. Those stores are shit storms of confused customers and unnecessary purchases. For those looking for a real store, go to Fotocare.

I got a personal recommendation to go there to buy my first light meter. I am glad I went. It was the easiest purchase I ever made. Okay, so big deal, just a light meter. I went back to purchase my camera, accessories, and a lens. Boy am I glad I went there. Such a huge purchase should be a headache, but not at Foto Care.

Well, a nightmare befell me recently, the disaster of a bum card reader eating up my very expensive CF cards. Phooey. I figured it was the camera. I went to Foto Care not expecting them to be able to help. (Sandisk and Canon would have required a couple weeks of mail, processing, and repair.) Instead, I walked in and they solved everything. The gentleman calmly dealt with the problem. He assured me that no matter the problem, I would walk out of the store within 30 minutes with a working rig. And I did. He was willing to give me a loaner camera if he couldn't find an easier fix, but he did it all and for free!

So, I must insist on Foto Care! But, don't go in with a bad attitude. The guys there deserve respectful customers. I hate it when people come up to your counter and expect you to do favors for them. You get what you give. This store (although it may not have the same MEGA discounts) is always worth the trip. If I'm going to drop a lot of money I want to do it at a good store.

http://www.fotocare.com/

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